Frequently Asked Questions

Sizing

Please see our size chart here!

We encourage you to share your ellis littles clothing with siblings and friends! You can also send them back to us and we will donate them to a family in need.

Products

We recommend that you machine wash on cool, tumble dry low, and use a warm iron if needed.

Our products are designed and made in California. All of our partners are family owned businesses that we feel proud to work with.

Not yet!

Not yet, but we are considering it! If you’re a retailer interested in carrying our products, please reach out to us at hello@ellislittles.com.

Shipping

We currently ship to the U.S. and Canada.

Orders over $50 receive free shipping.

We ship all orders from our headquarters in San Francisco Monday through Friday. Standard processing times are 1-3 business days. We use the US Postal Service (USPS) and standard shipping times are 5-8 business days.

Returns

To be eligible for a return, your item must be unused, unwashed, and in the same condition in which you received it. Returns received within 30 days of original ship date will be refunded in full, minus shipping charges.

To initiate a return, please email hello@ellislittles.com with your order #. 

If you believe you have received a damaged or defective product, please reach out to us at hello@ellislittles.

Account & Payment

Visit the Account Login page and select ‘Create account’.

Visit the Sign In Page and select ‘Forgot Password?’. An email will be sent to you with a link to reset your password.

Login to your account and select “Manage Addresses”.

We currently accept ShopPay, Visa, MasterCard, American Express, Discover and Apply Pay.

All purchases require bank authorization prior to shipping and only authorized orders will be processed and shipped. Your billing information must match the information on your credit card statement.

Contact

Checkout the contact us page and submit a question!